Shipping & Returns
The Store 1896 gives you the opportunity to send your order through the Hellenic Post (ELTA) and the courier services Speedex (for deliveries within Greece) and DHL (for deliveries outside Greece).
The Shipping Department closes on weekdays at 5 p.m. and remains closed on weekends and public holidays. There is no possibility of delivery in PO box or PO / FPO.
Orders within Greece are delivered in 3 to 10 working days.
Delivery of orders outside Greece can take from 3 working days to 2-3 weeks, depending on the shipping method chosen.
Please note that the delivery time of international orders may vary depending on the post office and customs of the country of delivery, which may hold parcels for a long time before they are released.
Customers outside the European Union are subject to any additional charges that may arise from taxes and duties during the customs clearance process. The Store 1896 bears no responsibility for the payment of these charges.
If for any reason you wish to return your order, you have the option of returning it within 30 days from the day you received it, for product replacement or refund.
Returns are accepted only if the items are returned in excellent condition in their packaging and are accompanied by proof of purchase. Shipping costs for the return of an order are borne entirely by the sender, unless the product was defective.
For returns, contact us at firstname.lastname@example.org
You can send the returned products to:
Radiant Technologies SA
Ippokratous 38-42, 15238, Chalandri, Greece. Tel:+302109400936
Refunds will be credited to the debit or credit card with which the purchase was made. Refunds will be made within 30 days of receiving the products from our office.
In case the product you received is defective, please contact us immediately to resolve the issue.